Our Leadership Team | NextGen Healthcare (2022)

Our Leadership Team | NextGen Healthcare (1)

David Sides

Chief Executive Officer and President

Get to know David

Our Leadership Team | NextGen Healthcare (2)

James Arnold Jr.

Chief Financial Officer and Executive Vice President

Get to know James

Our Leadership Team | NextGen Healthcare (3)

Donna Greene

Executive Vice President of Human Resources

Get to know Donna

Our Leadership Team | NextGen Healthcare (4)

David Metcalfe

Chief Technology Officer and Executive Vice President

Get to know David

Our Leadership Team | NextGen Healthcare (5)

Srinivas Velamoor

Chief Growth & Strategy Officer and Executive Vice President

Get to know Sri

Our Leadership Team | NextGen Healthcare (6)

Jeffrey Linton

Executive Vice President, General Counsel, and Secretary

(Video) Healthcare Leadership Team meeting 2019

Get to know Jeffrey

Our Leadership Team | NextGen Healthcare (7)

Robert L. Murry, PhD, MD, FAAFP

Chief Medical Officer

Get to know Robert

Our Leadership Team | NextGen Healthcare (8)

Katie Chaffee

Chief Client Officer

Get to know Katie

Our Leadership Team | NextGen Healthcare (9)

Mitchell (Mitch) L. Waters

Executive Vice President, Commercial Growth

Get to know Mitch

Our Leadership Team | NextGen Healthcare (10)

John S. Beck

Chief Solutions Officer and Executive Vice President

Get to know John

Our Leadership Team | NextGen Healthcare (12)

Colleen Edwards

Senior Vice President Of Marketing

Get to know Colleen

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David Sides

Chief Executive Officer and President

David was appointed as chief executive officer and president for NextGen Healthcare, effective September 22, 2021. He brings a breadth of global commercial and operations experience leading premier healthcare technology companies to the role.

(Video) Our Management Team

He most recently served as Chief Operating Officer at Teladoc Health, the global leader in virtual care, where he led the Company’s worldwide commercial and operations teams. During his tenure, Teladoc’s revenues doubled in 2020 and are currently on track to exceed $2 billion in 2021. Previously, he served as CEO of Streamline Health, which offers revenue cycle management solutions for healthcare providers. David led the full-scale turnaround of Streamline Health, growing revenue, EBITDA and cash flow organically. Prior to that, he was recruited by TPG to serve as CEO of iMDsoft, an Israeli headquartered provider of clinical information systems and electronic medical records for critical, perioperative and acute care organizations. Under David’s leadership, iMDsoft delivered a more than 30% increase in revenue while investing in new systems and processes.

Earlier in his career, David worked for Cerner Corporation, a leading supplier of health information technology services, devices and hardware, from 1995-2012. Among other roles, he served as Senior Vice President, World Wide Consulting, where he led Cerner’s professional services in 24 countries and owned global P&L and functional responsibilities from sales through implementation for the business. At Cerner, he created new methodologies for deployment, new service lines and development plans for 3,500 associates, growing the consulting business from $643 million in 2008 to $1.031 billion in 2012.

David is a former director at EMIS Group, a major provider of healthcare software, information technology and related services in the UK, and at Streamline Health. He is a Fellow in the American College of Healthcare Executives.

David holds a bachelor’s degree in biophysics from the University of California, Berkeley, and an MBA and MHA from the University of Missouri, Columbia.

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David A. Metcalfe

Chief technology officer and executive vice president

David joined the NextGen Healthcare leadership team as our chief technology officer and executive vice president, effective February 1, 2016. He brings 30 years of experience, including with leading large, global, cross-functional teams and developing, delivering, and supporting enterprise software solutions, having worked in the health IT (HIT) industry for the past 11 years.

Previously, David served as the vice president of Research and Development at Becton, Dickinson and Company (BD), a leading worldwide medical technology company. Prior to BD, he was the vice president of Product Development at CareFusion Corp., a global medical technology company that aids healthcare institutions in improving the safety and quality of care, until 2015, which was when BD acquired CareFusion. David has served in a variety of roles throughout his extensive career, most notably as the vice president of Development at Allscripts, a provider of HIT solutions, and the director of Software Engineering at Hill-Rom IT Solutions, a leading worldwide manufacturer and provider of medical technologies and related services for the healthcare industry.

David earned a bachelor of science (with honors) in Instrumentation and Control Engineering from Teesside University in England.

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Colleen Edwards

Senior Vice President Of Marketing

Colleen joined Nextgen Healthcare as senior vice president of marketing in September 2018. With three decades of strategic B2B marketing experience, and a keen focus on speed and quality of execution, she has led a major transformation of the Marketing organization, enabling record growth in marketing pipeline and share of voice. She also leads M&A communications and marketing integration of acquired companies, applying her deep career experience of 15 integrations to date.

Prior to joining the Company, Colleen held various senior level marketing positions with enterprise tech leaders including Fiserv, FileNet (IBM) and Kofax. At Foundstone, a George Kurtz start-up, her work as vice president of Marketing helped bolster brand awareness and valuation prior to acquisition by McAfee. Colleen founded and was president of a multi-million dollar technology marketing and public relations firm, The PowerMark Group, which served B2B software leaders including Symantec, CoreLogic and IBM, in addition to an array of tech start-ups.

In 2021, Colleen completed Stanford’s Business Leadership Series. Previously, she earned her MBA from Pepperdine University and her bachelor of science degree in business administration/marketing from San Diego State University. Active in her community, she co-founded an organization dedicated to preserving open space in the historic town where she lives. She also shared her expertise by teaching both undergraduate and graduate marketing courses at the University of California, Irvine (UCI) for four years.

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David Slazyk

Chief Information & Security Officer

David joined NextGen Healthcare as data privacy, security, and risk officer in November 2013 and he was named chief information and security officer in 2020. He leads the information systems department at NextGen Healthcare, including enterprise applications, infrastructure and operations, and data privacy, security, and risk. His team creates and delivers IT solutions and services across NextGen Healthcare's global footprint in both the United States and India.

David leads the strategic planning of business operations into enterprise applications, including composite hardware, software, and network resources and services required for the company’s enterprise IT environment. He’s also responsible for the confidentiality and integrity of all company data, plus compliance with all privacy laws.

After serving in the U.S. Navy, David worked in many IT and IT security roles throughout his civilian IT career including senior director, security officer & network architect at Mirth LLC. He earned his bachelor’s degree in business administration and management from California State University, Fullerton.

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James R. Arnold Jr.

Chief financial officer and executive vice president

Jamie was appointed to the post of chief financial officer for NextGen Healthcare, effective March 1, 2016, bringing more than three decades of finance and software technology experience to the role.

(Video) Meet Our Leadership Team

From June 2010 to May 2015, Jamie served as the chief financial officer and an executive board member at Kofax Ltd., a software company based in Irvine, California, where he led finance, accounting, IT, real estate, treasury, audit, tax, and investor relations. He was instrumental in the completion and integration of six acquisitions and disposition of the hardware distribution business. Additionally, he oversaw the company's US initial public offering and transition from a listing on the London Stock Exchange. As a key member of management, he participated in and facilitated the strategic process resulting in the sale of its Enterprise Software division, focused on integration and transition matters.

During his tenured career, Jamie held a multitude of roles with Nuance Communications, Inc., a publicly traded software company based in Burlington, Massachusetts, including senior vice president and chief financial officer. During his time there, Nuance acquired 17 companies and completed several debt and secondary stock offerings.

Earlier, Jamie held executive positions at Cadence Design Systems, Inc., Informix Software, Inc., and Centura Software Corp. He served as a board member and the chair of the audit committee at Selectica, Inc. from 2003 to 2010. In 2010, he served as the cochairman of the board. He began his career at PriceWaterhouse LLP.

Jamie holds a master of business administration from Loyola University and a bachelor of business administration in Finance from Delta State University.

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John S. Beck

Chief solutions officer and executive vice president

John was appointed as our chief solutions officer and executive vice president, effective August 1, 2016. He brings 28 years of progressive experience in the design, development, and deployment of complex applications in healthcare organizations.

Before joining Nextgen Healthcare, John served as the chief product officer for ConnexaHealth, a healthcare technology services and solutions company that connects and extends clinical and financial systems to empower healthcare transformation. Prior to ConnexaHealth, John served as the vice president of Revenue Cycle Solutions at Allscripts, where he was responsible for strategy, product conception, innovation, and product management for core revenue cycle solutions in both the ambulatory and acute market segments. During his 23-year tenure at Allscripts, John held a variety of senior leadership, technical, and operational positions with top-to-bottom involvement across a broad portfolio, including clinical, financial, analytical, and patient engagement assets deployed both nationally and internationally. Notably, John led the design and development teams that built Allscripts Practice Management and the Allscripts Integration Engine, which is now deployed at more than 5,000 healthcare organizations.

John graduated from St. Lawrence University in Canton, New York, with a degree in Economics. John has served on a variety of community and charity boards and is actively involved with causes supporting children and youth with emotional, behavioral, or mental disorders. Most recently, he served as the chairman of the board for the Mental Health Center of Greater Manchester and chairman of MMH Ventures.

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Donna Greene

Executive Vice President of Human Resources

Donna was named our executive vice president of Human Resources on December 5, 2017, bringing more than 20 years of human resources experience to her role. Under her direction, the company transitioned to a shared services platform, whereby all employees nationwide leverage and benefit from the resources built at the corporate office by Donna and her team.

Prior to joining NextGen Healthcare, Donna was the corporate director of Human Resources for Alliance Healthcare Services, where she focused on employee services for physicians and healthcare workers in the oncology and diagnostic imaging space.

Before embarking on an HR-focused career, Donna worked in retail operations, which led to her first HR role. She began employment with Target as an HR manager and worked her way up to a regional HR professional, focused on employee relations. Later, she became the director of HR for Cendant as well as the chief people officer for a small human capital consulting firm.

Donna's work has spanned a broad array of industries and companies of all sizes. She has secured a proven track record of designing programs to continually improve the working environment, and creating policies that bring that vision to life.

Donna is currently earning a bachelor of science in Computer Information Systems from the University of Northern Arizona. She graduated with a bachelor of science in Economics from the University of California, Los Angeles, and an advanced certification in Human Resources and Business Leadership from the University of California, Irvine.

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Jeffrey D. Linton

Executive Vice President, General Counsel, and Secretary

Jeff Linton was appointed executive vice president, general counsel, and secretary effective December 4, 2017. Bringing extensive healthcare experience to the role, Jeff leads the company's legal affairs, regulatory, and compliance groups.

Most recently, Jeff served as general counsel and secretary of Applied Proteomics, Inc., a company that developed noninvasive, blood-based tests for monitoring and early detection of disease. He oversaw all legal, intellectual property, compliance, and human resources activities. Previously, Jeff was senior vice president, general counsel, and secretary of Sequenom, Inc., a life sciences company. His experience includes similar roles and responsibilities at Beckman Coulter, Inc., a biomedical testing products company, Serologicals Corporation, a producer of life science research products and technologies, diagnostic kits, and drug discovery services and Solvay Pharmaceuticals, Inc., a branded pharmaceutical company.

Jeff graduated magna cum laude with a bachelor's degree from Butler University. He earned a Juris Doctorate, cum laude, from the University of Notre Dame Law School.

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Srinivas Velamoor

(Video) Join our Leadership Team

Chief Growth & Strategy Officer and Executive Vice President

Srinivas (Sri) Velamoor joined the NextGen Healthcare leadership team as our Chief Growth & Strategy Officer and Executive Vice President effective July 1, 2021. Sri brings two decades of experience in driving growth and performance at leading global healthcare, financial services and technology organizations and leads the company’s corporate development, strategy, solutions and business development functions, along with the NextGen® Connected Health Solutions and NextGen® Office business lines.

Previously, Sri served as partner and health sector leader for McKinsey & Company’s North America digital and analytics and ‘Leap’ business building practices. Over a decade at McKinsey, he orchestrated the growth and scale-up of the firm’s healthcare technology and digital health practices and led end-to-end growth and performance transformations at several leading global healthcare institutions. He also led the end-to-end design, launch and commercial acceleration of multiple businesses in the areas of consumer health, analytics, virtual health, digital therapeutics, payments and technology services.

Before joining McKinsey & Company, Velamoor was a partner at both PricewaterhouseCoopers and Diamond Management & Technology Consultants, where he advised industry leading firms in financial services and healthcare.

Sri earned an MBA in Finance from The Wharton School at The University of Pennsylvania, and a BSE in Biomedical Engineering, Electrical Engineering and Economics from Duke University.

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Robert L. Murry, PhD, MD, FAAFP

Chief Medical Officer

Dr. Robert (Bob) Murry joined NextGen Healthcare in July 2012 and was appointed chief medical officer in December 2021. He brings to this position more than 20 years of extensive clinical experience and background in health IT. Previously, Dr. Murry served as the company’s Chief Medical Information Officer (CMIO) since May 2017. During his time as CMIO, he was the "Voice-of-the-Physician" across specialties, product safety, and government/regulatory affairs. Before becoming CMIO, he was the company's vice president of Clinical Product Management, responsible for clinical oversight and workflow design.

Previously, Dr. Murry served as Medical Director for Ambulatory Informatics and CMIO for Hunterdon Medical Center, where he continues to practice family medicine at Hunterdon Family Medicine at Delaware Valley.

He is board certified in Clinical Informatics by the American Board of Preventive Medicine and board certified in Family Medicine by the American Board of Family Medicine. He is also a Fellow of the American Academy of Family Physicians. Dr. Murry holds an MD from The University of Texas Southwestern Medical Center, Dallas; a PhD in Physical Chemistry from Boston College; and an MA in Physical Chemistry from the Massachusetts Institute of Technology.

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Mitchell (Mitch) L. Waters

Executive Vice President, Commercial Growth

Mitch Waters is Executive Vice President of Commercial Growth, responsible for Sales and Marketing. With more than three decades of experience in healthcare technology, Mitch has served in a wide variety of leadership roles. From 2017 to 2021, he has led the Sales organization to record heights while also serving as a member of the Executive Leadership Team.

Prior to NextGen Healthcare, Mitch spent 28 years at McKesson Corporation in leadership roles within the technology, automation and pharmaceutical business units. During his 25 years in Sales at McKesson, Mitch’s teams earned an unprecedented track record of achieving company objectives every year.

While employed full-time at McKesson, Mitch earned a Master of Business Administration from Auburn University. Mitch earned his B.S. in Industrial Management from Georgia Institute of Technology, Atlanta, Georgia.

Mitch is based in Atlanta, Georgia. He has been married to his college sweetheart, Lisa, for 32 years and they raised three children together (now grown): Zach, Caroline and Drew.

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Katie Chaffee

Chief Client Officer

Katie was appointed to the newly created role of chief client officer for NextGen Healthcare, effective January 10, 2022. She leads the Company’s client, professional and managed services. With over 20 years of healthcare experience working in health systems, information technology implementation and performance improvement, Katie is committed to creating long-term strategic value for clients.

Prior to joining NextGen Healthcare, Katie held leadership roles at Cerner Corporation in worldwide consulting services, population health, client relationship development and transformation. Before she joined Cerner, Katie was a senior consultant with PricewaterhouseCoopers, responsible for implementing SAP solutions in the high-tech industry.

She serves on the Xavier University Health Services Administration Advisory Board, JOCO United Board Member, Accountable Care Learning Collaborative, and is a SCORE Certified Mentor.

Katie received her bachelor’s degree in business administration and economics from the University of Kansas and a certificate in healthcare leadership from University of Missouri Kansas City.

FAQs

Why is good leadership important in healthcare? ›

They promote continuous development of the knowledge, skills and abilities of staff in order to improve quality of patient care, safety, compassion and the patient experience. They consistently encourage, motivate and reward innovation and introduce new and improved ways of working.

Is NextGen a good company? ›

Is Nextgen Technologies a good company to work for? Nextgen Technologies has an overall rating of 4.0 out of 5, based on over 79 reviews left anonymously by employees. 77% of employees would recommend working at Nextgen Technologies to a friend and 81% have a positive outlook for the business.

Who is the CEO of NextGen? ›

NextGen Healthcare Inc., a provider of ambulatory-focused technology solutions, has appointed David Sides as president and CEO. Sides brings more than two decades of experience in healthcare information technology and product innovation.

What is NextGen software? ›

About NextGen Office

NextGen Office is a fully integrated practice management solution that includes specialty-specific content, a claims clearinghouse, and an easy-to-use patient portal. It works on any tablet, laptop (Apple or Windows), is touch-screen enabled, compatible with all browsers, and is HIPAA compliant.

How do you demonstrate leadership in healthcare? ›

5 Effective Healthcare Leadership Traits
  1. They mentor others. ...
  2. They challenge the status quo. ...
  3. They educate others. ...
  4. They practice humility. ...
  5. They create opportunities for others.
Oct 1, 2020

What is the best leadership style in healthcare? ›

Transformational leaders in healthcare are noted to be the most favorable leadership style. They improve productivity and have high job satisfaction rates. Nurses who lead in this type of style can work in any setting.

How many employees does NextGen Healthcare have? ›

NextGen Healthcare
TypePublic
HeadquartersAtlanta, Georgia , U.S.
Area servedUS
Productselectronic health records, revenue cycle management, medical billing, patient engagement and population health management
Number of employees2,900 (September 2018) 1,500 (July 2011)
7 more rows

Why did Rusty Frantz leave NextGen? ›

NextGen Healthcare's shares dropped more than 5% on June 22 after the company announced that its then-CEO, Rusty Frantz, would resign to focus on his family.

Who uses NextGen Healthcare? ›

The companies using NextGen Healthcare are most often found in United States and in the Hospital & Health Care industry. NextGen Healthcare is most often used by companies with 50-200 employees and 10M-50M dollars in revenue.
...
Who uses NextGen Healthcare?
CompanyBlackfriars Group
Revenue1M-10M
Company Size10-50
3 more rows

What is difference between EHR and EMR? ›

Although some clinicians use the terms EHR and EMR interchangeably, the benefits they offer vary greatly. An EMR (electronic medical record) is a digital version of a chart with patient information stored in a computer and an EHR (electronic health record) is a digital record of health information.

Is Epic better than NextGen? ›

Reviewers felt that Epic meets the needs of their business better than NextGen Healthcare EHR. When comparing quality of ongoing product support, reviewers felt that Epic is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of Epic over NextGen Healthcare EHR.

How can healthcare leadership skills be improved? ›

5 Important Healthcare Leadership Skills For Career Growth
  1. Find Non-Work Related Leadership Opportunities. ...
  2. Seek Out Learning Opportunities. ...
  3. Keep a Leadership Notebook. ...
  4. Practice Your Communication Skills Regularly. ...
  5. Take a Leadership Personality Test.
Aug 7, 2020

What are leadership principles in healthcare? ›

Four principles of healthcare leadership include: evidence-based leadership, leadership excellence, organizational excellence, and optimal health status. Evidence-based leadership can be strategic, functional, or cross-cutting.

What is effective leadership? ›

As well as providing direction, inspiration, and guidance, good leaders exhibit courage, passion, confidence, commitment, and ambition. They nurture the strengths and talents of their people and build teams committed to achieving common goals. The most effective leaders have the following traits in common.

What is the role of a leader in healthcare? ›

Leadership is a predictor of quality outcomes in health care settings. Authentic leaders offer good role models consistent with values and vision for health care. They offer individualised consideration of staff, provide motivation and stimulate of creativity and innovation.

What are the 4 basic leadership styles in healthcare? ›

The four main leadership styles — transactional, charismatic, transformational and servant — may vary, but they each have the ability to improve poorly-structured organizations.

What skill should a leader have? ›

What Makes an Effective Leader. Effective leaders have the ability to communicate well, motivate their team, handle and delegate responsibilities, listen to feedback, and have the flexibility to solve problems in an ever-changing workplace. Employers seek these skills in the candidates they hire for leadership roles.

When was Nexgen founded? ›

NexGen
IndustrySemiconductors
Founded1986
Defunct1996
FatePurchased by AMD
SuccessorAMD
4 more rows

How long has NextGen been in business? ›

NextGen - formerly known as Quality Systems - was founded in 1974 in Irvine, California, as a dental software company.

Who founded NextGen? ›

NextGen America
TypeNon-profit, Political Action Committee
Founded2013
FounderTom Steyer
Websitenextgenamerica.org
1 more row

What is the impact of effective leadership on healthcare quality? ›

The importance of effective healthcare leadership is difficult to overestimate as leadership not only improves major clinical outcomes in patients, but also improves provider well-being by promoting workplace engagement and reducing burnout.

Why is good leadership important in nursing? ›

Leadership in the healthcare industry

Reviews and research have shown the importance of leadership within healthcare, linking it to patient mortality, quality of patient care and patient satisfaction, and better staff wellbeing and morale.

Why is the study of leadership important in the health industry? ›

Leadership is required in the health industry because: Problems of cost, quality, and access need to be solved. There is a significant lack of leadership morality, knowledge, skills, and ability of the individual leader level.

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2. Team Healthcare Management: eSports Health and Wellness Topic#2
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3. Strategies to Help Teams Sustain the Implementation of #BPGs in Their Organization
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4. USA Gymnastics: Pandemic and Progress with Drs. Ellen Casey, Marcia Faustin and David Kruse
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6. The Essentials of Successful Clinical Leadership
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